Support Tickets

Is it time to call in the troops?

When its time to bring in the big guns, simply purchase a ticket below and follow the instructions on the email-receipt.

The more detail you give us, the faster we will be able to get back to you with answers.

When we receive your ticket, we will most likely need to ask you some questions, log into your website, and run some diagnostics. Then we will call you or email you (your choice) with what we find, along with the best options for solving the problem.

Note: This diagnostic fee does not usually include a full fix.  Fixes range widely depending on the complexity of the problem.  This service provides you with a diagnostic and a quote for repairs.  Should you hire us for your repairs, this fee is refunded against the total cost of repairs.

Diagnostic Ticket
Diagnostic Ticket
Most tickets are responded to within the same business day. Should you decide to hire us, this fee will be refunded against the total cost of repair.
Price: $45.00