Unlimited Email Membership
The Unlimited Email Membership is for those who want their questions answered quickly by real experts. They just dont have time to search through all the free (& often misguided) information on the internet. If this sounds like you, you may have found your answer.
We answer your website, web-hosting, online business and WordPress- related questions within a day or two, on a first-come, first-served basis. Our office hours (and email answering service) is open Monday through Friday from 9AM to 3PM Pacific Daylight Time. If you need expedited or after hours service, please contact us to discuss your needs.
All our Premium Support services are month-to-month and require no commitment. I’m not tied into my car mechanic, and I don’t believe you should be tied to any one service provider either. I’m confident that your expectations will be blown away by our service and our assistance.
A small sampling of the emailed questions we’ve answered this week:
- “A custom plugin I purchased needs an upgrade. Should I do that? “
- “I heard about W3 Total Cache being subject to a threat this week, should I worry?”
- “I’m not receiving my RSS feed, what is the problem?”
- “How come the wrong text is showing in my Facebook feed?”
- “Why is my page all messed up?”
- “What does this error mean: 500 Cannot Connect to Database?”
Please note that the Unlimited Email Membership does NOT include any hands-on website or webhost work by our technicians. We answer everything we can through email and when that’s not working for you, we recommend a service or resource that will meet your needs.
