Support Option 1
Are you stuck? Shoot us an email, and we can usually figure out what’s going on with 24 hours. We charge a flat rate so you know what you’re getting yourself into! We will most likely need to ask you some questions, take a peek at the blog, and run some diagnostics. Then we will call you or email you (your choice) with what we find, along with what we think are the best options for solving the problem.
The flat rate includes a 15 minute fix. Anything more than that, we’ll send along our recommendations.
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Fees: $35 Flat Ratehere is the description
Support Option 2
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Retainer
I will monitor your site monthly, make backups, clean up memory leaks, and upgrade everything. As a retainer client, you never wait more than 2 days for services, and get 30% off (technical services only).
- includes major upgrades, when they are available
- max. 48 hour wait time for all services*
- monthly review of site errors, memory usage, spam, and plugins
- monthly account backup (not just the database)
- 30% off technical services*
Fees: $28/month, 12 month minimum
Free Client Support
Visit the Client Center for:
Tutorials | one-on-one Email Help